All of the criteria received at least 3.5 stars with Check-in and Boarding, and Cleanliness rated 4 stars.ĪirAsia Berhad Malaysia received only 256 reviews, of which 25% were five-star reviews. In comparison, Malaysia Airlines received 441 reviews, 25% of which are 5-star reviews. Ranked worst for: Food and Beverage, In-flight Entertainment Where about Malaysia Airlines and AirAsia ? WOW AirĪbout: Founded in 2011, WOW air (WW) is a low-cost carrier based in Reykjavík, Iceland.Īverage 1-star reviews: 32.6% out of 429 reviews Ranked worst for: In-flight Entertainment 5. Allegiant AirĪbout: Nevada-based Allegiant (G4) is a low-cost carrier that flies all Economy Class aircraft to about 100 destinations in 40 US states.Average one-star reviews: 30.7% out of 470 reviewsĪverage 1-star reviews: 30.7% out of 470 reviews Ranked worst for: Food and Beverage, In-flight Entertainment 4. Vueling AirlinesĪbout: Vueling Airlines (VY) is a Spain-based low-cost carrier and is the country’s second-largest airline.Īverage 1-star reviews: 34.8% out of 1,150 reviews Ranked worst for: Food and Beverage, In-flight Entertainment, Seat Comfort 3. Frontier AirlinesĪbout: Frontier Airlines (F9) is a Denver-based low-cost carrier.Īverage 1-star reviews: 40.3% out of 556 reviews Ranked worst for: Food and Beverage, In-flight Entertainment 2. Spirit AirlinesĪbout: Florida-based Spirit Airlines (NK) flies non-stop to more than 55 destinations in the United States, Caribbean, Central America and South America.Īverage 1-star reviews: 42.8% out of 816 reviews Sprint is one of the worst performing airlines on TripAdvisor 1. “Ranked worst for” criteria that are listed received two stars and fewer. These 5 worst-reviewed airlines have an average rating of fewer than 3 stars out of 5. Ranked best for: Customer Service, Cleanliness, Value For Money, In-Flight Entertainment The Worst Airlines Qatar AirwaysĪbout: Qatar Airways (QR) is the flag carrier of Qatar and a member of the oneworld alliance.Īverage 5-star reviews: 59.7% out of 1,613 reviews Ranked best for: Customer Service, Cleanliness, Value For Money, Check-in and Boarding 5. Southwest AirlinesĪbout: Dallas-based Southwest Airlines (WN) is the world’s largest low-cost carrier.Īverage 5-star reviews: 60% out of 1,377 reviews Ranked best for: Customer Service, Cleanliness, Food and Beverage, Check-in and Boarding 4. Air New ZealandĪbout: As the national airline of New Zealand, Air New Zealand operates non-stop services to more than 20 domestic destinations as well as to international ports in Australia, the Pacific Islands, Asia, North America, South America and the United Kingdom.Īverage 5-star reviews: 60.6% out of 665 reviews Ranked best for: Customer Service, Cleanliness, Food and Beverage, Check-in and Boarding, In-flight Entertainment 3. Singapore AirlinesĪbout: The flag carrier of Singapore, Singapore Airlines (SQ) is one of the world’s largest airlines.Īverage 5-star reviews : 64.2% out of 1,191 reviews Ranked best for: Customer Service, Cleanliness, Food and Beverage, Check-in and Boarding, In-Flight Entertainment 2. EmiratesĪbout: United Arab Emirates-based Emirates (EK) is the largest airline in the Middle East and one of the country’s two flag carriers.Īverage 5-star reviews: 67.5% out of 3144 reviews Frequent Flier miles are easy to accumulate with their membership program.Emirates is the best performing airlines on TripAdvisor 1. Their flights are on time and the service is friendly and efficient. 'We choose to fly Southwest whenever we can. 1 worldwide, followed by Air New Zealand.Īccording to the website, one review said of Southwest: 'Awards such as these fuel our passion to connect People to what's important in their lives with low fares, world-renowned Hospitality, and Customer-friendly policies that make us a maverick of the airline industry worldwide,' Ryan Green, Southwest Airlines' vice president and chief marketing officer, said in a statement.

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